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How to get key services

Customer Service Center:

All types of complaints including new power connection, power outage / bill / meter-related complaints, bill payment arrangements can be reported at the "Customer Service Center" of the power supply department and information on such matters can be found.

Complaint of power outage:

If you report a power outage at the designated "Complaint Center" or "Customer Service Center", you will be notified of the complaint number and possible processing time. Disposal will be arranged within 24 hours to rectify your power outage in the order of complaint number. In some cases, if it is not possible to rectify the power outage within the stipulated time, the customer will be informed.

 

In case of any problem related to electricity, contact the following number:

 

DGM, Moheshpur Zonal Office

01769400172

DGM, Kaliganj Zonal Office

 01769402741

DGM, Shailkupa Zonal Office

 01769400171

Kaliganj Complain Centre

01769401314

Harinakundu Complain Centre

01769401316

Barobazar Complain Centre

01769401315

Garaganj Complain Centre

01769401317

Shailkupa Complain Centre

01769401318

Kotchandpur Complain Centre

01769401319

Moheshpur Complain Centre

01769401320

Voiroba Complain Centre

01769401321

Sabdarpur Complain Centre

01769401322

Gurdah Complain Centre

01769402042

Hatgopalpur Complain Centre

01769402213